Privacy & Security Policy
Paul, realizes how important security is to you, so we've taken a number of steps to enhance the protection of personal or confidential information provided to or from The, over the Internet.

Secure Sockets Layer (SSL) Technology: We require that a "secure session" be established using Secure Sockets Layer (SSL) technology. This is done any time you supply or access personal or confidential information in one of our secure online areas.
SSL technology creates a private conversation that only the computer you are using and The, systems can understand. The SSL technology encodes information as it is being sent over the Internet between your computer and The, systems, helping to ensure that the transmitted information remains confidential.
The use of SSL requires two components: an SSL-compatible browser and a secure web server to perform the "key-exchange" that establishes a secure connection to The, server systems.

SSL Technology Requirements: The technological requirements needed to benefit from SSL technology include Netscape 2.0 and newer, Microsoft's Internet Explorer 2.0 and newer, and the web browser for America Online version 3.0 for Windows and newer. (Note that some older browsers will not support SSL sessions). In order to securely access your personal or confidential information via the Internet, we recommend you use the newest browser versions available. If you don't already have a browser with SSL capabilities, you can download an SSL-compliant browser from the links below

Microsoft Internet Explorer -
Netscape Navigator -

A Compliant Internet Service Provider: Nearly all Internet service providers (ISPs) automatically enable the SSL session described above. If you use your company's internal connection to access the Internet and you find you cannot access The, secure pages with an SSL browser described above, your company may be blocking access with a "firewall." Please speak to your company's Internet systems administrator for further details about your network's Internet access.

Enabled Cookies: You also must have cookies enabled on your browser in order to access confidential information. If you have chosen to disable cookies on your browser, you will not be able to access The, Health Manager.

User ID and Password
The, requires the use of a User ID and Password as a security measure that helps protect your confidential information. This allows The, to verify who you are, thereby allowing you access to your account information and preventing unauthorized entries. When you have finished using The, make sure you always logout and close your browser window.

You should be aware that browser software often "caches" a page as you look at it, meaning that some pages are saved in your computer's temporary memory. Therefore, you may find that clicking on your browser's "Back" button shows you a saved version of a previously viewed page. While caching is common on most Internet sites, The, Manager does not cache your pages. Caching in no way affects the security of your confidential User ID or Password. If you use a computer in a public place to access your account information, simply quit or exit the browser software before leaving to remove the possibility of anyone else viewing your confidential information.

The, makes use of the latest technology to protect your stored information. We use firewalls at many levels to prevent unauthorized Internet users from accessing our system. All messages entering or leaving our system pass through these firewalls and are examined according to our security policies. If the defined criteria are not met, the message is blocked. A firewall is considered the first line of defense in protecting private information.

Virus Protection
Our systems are also protected by virus programs that are kept current to the latest standards. These virus programs provide another layer of protection for our systems and our users.

How You Can Protect Yourself
The, can reasonably ensure that the data you store in our system is kept safe and secure. We cannot provide protection for your computer or the connection you make to the Internet. Here are a few steps you can take to help make sure that your computer connection remains safe from unauthorized intruders over the Internet: Your Password: By making your password at least 8 characters long and by mixing both numbers and letters, you can help The, make your password even more difficult for an unauthorized user to "guess." It is recommended that you change your password at least every 6 months.
Your Username: Your username, combined with your password, provides you access to your The, member areas. Your username should be at least 8 characters in length and can be letters and numbers. Keep in mind that the longer username is and the greater mixture of letters and numbers you use (alpha-numeric), the more difficult it will be for an unauthorized person to "guess."
Personal Firewalls: Much like the firewalls that The, uses to protect your data, a personal home firewall will help protect your home computer from unauthorized users entering your computer from the Internet. There are many home computer firewall programs available.
Spyware Protection: Also called adware, spyware is any software that secretly gathers user information through the user's Internet connection without his or her knowledge, usually for advertising purposes. Spyware applications are typically bundled as a hidden component of freeware or shareware programs that can be downloaded from the Internet. Once installed, the spyware monitors your activity on the Internet, including e-mail addresses, passwords, usernames, and credit card numbers. Spyware transmits that information secretly to someone else who will either use it for advertising and marketing purposes or sell the information to another party. The, does not endorse any specific product or service, but we have listed examples of spyware detection and removal software for your review. It should also be noted that a personal firewall might help detect and prevent spyware programs' attempts to communicate to or from your personal computer.

Lavasoft Ad-aware -
Personal Anti-spy
Spybot S&D -
NetCopy System Shield -
A more complete list of downloadable anti-spyware software can be found at:

Virus ProtectionAt the time this document was written, there were more than 2,300 known computer viruses. Every computer should have a virus detection program running in conjunction with personal firewall software. Your local computer store can help you select a program that is right for you. The, does not endorse any specific product or service, but we have listed examples of virus protection software for your review:

Symantec antivirus research center -
McAfee virus info rmation home page -
Symantec's Virus Info Database - info db.html
Also, a list of downloadable virus software can be found at:

How We Use Your Personal Information
Once you've become a registered The user, we use your personal information to deliver products to you, provide services you sign up for, and to process transactions you conduct on our web site.

How We Use Your E-mail Address
We may use your email address to send you the following types of email messages:
Occasional updates about our products and services as well as The, marketing offers (based on your Opt-Out or Opt-in Preferences)
Regularly scheduled e-mail newsletters you have enrolled in
Alerts and Reminders that you have signed up for
Newsletters that are appropriate according to your preferences
Service notifications related to your account(s) and changes on our site that you should be aware of

These e-mail messages may contain clear GIFs or web beacons to measure the offer's effectiveness so we know how to serve you better. We do not collect personally identifiable information through clear GIFs or web beacons. You may decline to receive e-mail offers from The, at any time.

We do not share your e-mail address with other companies for them to market their products or services to you. If we hire vendors to deliver e-mail to you on our behalf, they cannot use your e-mail address for any other purpose.

The, does not rent, lease, sell, or otherwise disclose your personally identifiable information to third parties without your consent and proper notice.

This privacy statement has been created in order to demonstrate our company's complete commitment to protect your privacy.

Information Collection
We are the sole owner of the information collected on this website. We collect information from our users at several different points on our website.

Information We Collect
If you open an account on our site, we need your contact information including your name, e-mail address, and mailing address. We use your purchase history, contact information, and other registration information to send you information and to otherwise enhance your shopping experience.

When you visit our website, we also collect some basic information that does not identify individual users. We use this information to determine our users demographics and interests, so we can better understand and serve our users.

Cookies are small files that store certain information about your activity on the website and are stored on your computers hard drive. Our cookies do not contain any personally identifying information. We use cookies to let us know that you are a prior customer, so you don't have to reenter information you gave us during your prior visits. Most web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies. If you disable cookies, you will not be able to use certain features of this website.

Log Files
Like most standard website servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring and exit pages, platform type, date and time stamp, and number of clicks to analyze trends, administer the site, track users movements in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information

Clear Gifs (Web Beacons/Web Bugs)
We sometimes employ a software technology called clear gifs (a.k.a. Web Beacons and Web Bugs), that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of website users. The main difference between the two is that clear gifs are invisible on the page and are much smaller, about the size of the period at the end of this sentence. Clear gifs are not tied to users personally identifiable information.

In addition, we sometimes use clear gifs in our HTML e-mails to let us know which e-mails are opened by the recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. If users would like to opt-out of these e-mails, please see the Opt-out section.

Our Use and Disclosure of Your Information
We may send e-mails to our users announcing special promotions, changes in our services, or other information we believe will be of interest to our users. If you prefer not to receive e-mail, you will find an opt-out link at the bottom of our announcement e-mail.

Customer Service
We communicate with users on a regular basis to provide requested services. For questions concerning a users account, we may communicate by e-mail or telephone, in accordance with the users wishes. We send confirming e-mails when orders are placed and to confirm membership changes and subscriptions.

If you send us personal correspondence, such as e-mails or letters, or if other users or third parties send us correspondence about your activities on our site, we may collect such information. We may use that information and other information that we obtain from your use of our site to resolve disputes, troubleshoot problems, and enforce our agreement for Terms of Use.

Users who no longer wish to receive our newsletter and promotional communications may opt-out of these communications by following the remove instructions at the end of each such communication. We also offer an opt-out mechanism on the website or the user may contact the Compliance Officer at our main address.

Surveys and Contests
From time-to-time, our site requests information from users through surveys or contests. Participation in these surveys or contests is completely voluntary and the user has a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as ZIP code). Contact information will be used and/or shared with the contest or survey sponsors to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site. Users personally identifiable information is not shared with third parties unless we give prior notice and choice. Though we may use an intermediary to conduct these surveys or contests, they may not use users personally identifiable information for any secondary purposes.

If a user elects to use our referral service for informing a friend about our site, we ask them for the friends name and e-mail address. We will automatically send the friend a one-time e-mail inviting them to visit the site. We store this information for the sole purpose of sending this one-time e-mail and tracking the success of our referral program. The friend may contact our Compliance Officer at the address below to request the removal of this information from our database.

Chat Rooms, Message Boards, and Public Forums
Please keep in mind that whenever you voluntarily disclose personal information online--on message boards, through e-mail, or in chat areas--that information can be collected and used by others. In short, by posting personal information online that is publicly accessible, you may receive unsolicited messages from other parties.

Legal Disclaimer
Though we make every effort to preserve users privacy, we may need to disclose personal information when required by law wherein we have a good faith belief that such action is necessary to comply with a current judicial proceeding, a court order, or legal process served on our website.

Aggregate Information (not personally identifiable)
We share aggregated demographic information with our partners and advertisers. This is not linked to any personally identifiable information.

Instances When We Will Share Users Personal Information
We share personal information with parent companies, subsidiaries, or affiliated companies for reasons other than corporate record keeping purposes. Typically these kinds of sharing arrangements occur when the third party owns or controls some or all of the customer relationship.

Third Party Intermediaries
For certain products, we use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services.

Service Providers
We contract with third parties to provide specific services. For example, when the user signs up for subscription services, online courses, or other services, we share names, e-mail addresses, and other pertinent information that is necessary for the third party to provide these services. These third parties are not allowed to use personally identifiable information except for the purpose of providing these services.

Business Transitions
In the event we go through a business transition such as a merger, being acquired by another company, or selling a portion of our company's assets, users personal information will, in most instances, be part of the assets transferred.

This site has security measures in place to protect the loss, misuse, and alteration of the information under our control.

All user credit card information is securely communicated using Secure Socket Layer (SSL) software that is the industry standard and among the best software available for secure commerce transactions.

All user information stored on our server is stored in protected form. Notwithstanding these efforts, we caution you that perfect security does not exist on the Internet.

Linked Sites
If this site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites.

A Special Note About Children
We do not knowingly solicit data from children, nor do we knowingly market to children. We require that children under the age of 18 use this service only in conjunction with their parents or guardians.

Changes to Privacy Statement; Consent
We may update this Security and Privacy Statement from time to time. If we decide to change our policy, we will post those changes to this statement so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

If, however, we are going to use users personally identifiable information in a manner different from that stated at the time of collection we will notify users by posting a notice on our website for thirty (30) days.

You should check this page periodically for changes. By using our site, you consent to the collection and use of your information by us as described in this Privacy Statement.

Questions and Comments
We welcome your questions and comments about this Security and Privacy Statement. Feel free to send us an e-mail or phone us at 888.757.2566

Policy last updated: 02/01/15